Your data stays protected.
Brokrio AI is built around secure automation, responsible data handling and privacy-first principles.
1. Information We Collect
We may collect information necessary to provide and improve our services, including:
- Account information (name, email, business details)
- WhatsApp lead conversation data routed through the platform
- Usage analytics and automation activity
- Billing and subscription information
2. How We Use Information
Collected information may be used to:
- Deliver automated reply and follow-up services
- Operate routing logic and lead recovery features
- Monitor reliability and improve system performance
- Provide customer support
3. Conversation Data
Client conversations processed through Brokrio AI remain under the client’s control. Message data is used solely to power automation features requested by the client.
We do not use client conversations for advertising or resale.
4. Security
We use reasonable technical and organizational safeguards to protect data, including controlled access, tenant isolation practices and system monitoring.
5. Third-Party Services
Our platform may integrate with third-party services such as:
- Twilio / WhatsApp infrastructure
- Cloud hosting providers
- Payment processors
Those providers may have separate privacy policies.
6. Data Retention
We retain data only as necessary to operate services, meet contractual obligations or comply with law.
7. Your Control
Clients may request updates or removal of account data where applicable.
- Access requests
- Deletion requests
- Support inquiries